FAQ


Q. What is Fill the Smith?

Fill the Smith is a day of giving fueled by the power of social media and collaboration. Fill the Smith is an initiative of Smith Opera house. 


Q. When is Fill the Smith?

Fill the Smith is on April 19th, 2024, from midnight to 11:59pm.


Q. Who can donate?

Anyone may donate. Donations through the Fill the Smith online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. What is GiveGab?

GiveGab is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. How much of my donation goes to Smith Opera house?

GiveGab retains a 4% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to Smith Opera house. All donations are final and cannot be refunded. Any donations processed outside of Fill the Smith donation period, through GiveGab.com, or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing.


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit donate.thesmith.org on your mobile device.